We offer free UK delivery on orders over £100.
For orders under £100, a flat rate of £3.99 applies.

We typically ship using DPD Next Day Delivery.
Most orders arrive the next working day once dispatched. Delivery times may vary slightly depending on courier conditions.

At present, we primarily ship within the UK.
For international enquiries, please contact us directly.

We offer a 30-day return window for eligible items.
Items must be unused and returned in their original packaging.

Due to the nature of our products, we do not accept returns on food items.

No — used items cannot be returned.

If your order arrives damaged or incorrect, please contact us and we will resolve the issue promptly.

The majority of our food products are manufactured by us in Italy, using authentic and only necessary Italian ingredients.

Yes — Carpaninis is built around authentic Italian manufacturing and global sourcing, focusing on quality ingredients and traditional methods.

Storage instructions are provided on packaging.
Generally, store in a cool, dry place and refrigerate after opening where required.

Allergen and ingredient information is available on each product page where possible.

For full details, please refer to our Allergens & Ingredients page.

You can reach us at:
info@carpaninis.com

If you need to make changes, contact us as soon as possible.
Once an order has been dispatched, changes may not be possible.